Our operational systems are independently audited to ensure complete alignment with world-class security and humanitarian frameworks.
Sediqi Security Services is an active member company of ICoCA. We uphold the Montreux Document, guaranteeing the prevention of human rights abuses, strict vetting of all personnel, lawful weapons procurement, and continuous independent oversight.
Certified under ISO 18788:2015, establishing a robust operational framework that enforces respect for human rights, risk assessment protocols, occupational health, and lawful command-and-control procedures across all deployments.
Ensures institutional consistency, standardized standard operating procedures (SOPs), rigorous incident reporting workflows, and continuous client satisfaction monitoring.
In strict conformity with NSS and ICoCA best practices, Sediqi Security Services provides an institutional channel for employees, clients, suppliers, and members of the public to disclose information regarding illegal, unethical, or dangerous conduct without fear of reprisal.
Absolute Anonymity: Whistleblowers are never required to state their name or contact details.
Anti-Retaliation Guarantee: Any disciplinary action, harassment, or demotion targeted at a whistleblower is treated as gross misconduct resulting in immediate dismissal.
A transparent and structured chain-of-command resolution process ensures that workplace or client grievances are addressed with fairness, speed, and formal documentation.
Written or verbal complaint submitted to the direct Site Supervisor. The supervisor is mandated to investigate and hold a resolution discussion within 5 working days.
If unresolved at Step 1, the matter escalates to the Regional Operations Manager. A formal review hearing is held with the aggrieved party within 5 working days.
Forwarded to the HR and Legal Compliance Department within 2 working days. A formal determination is rendered in writing within 5 working days.
Final appeal to the Chief Executive and Compliance Oversight Committee. In addition, the individual may contact the confidential Ethics Hotline at any juncture.